Order problems?
If there is a problem with an order you have already placed, such as:

Incomplete orders
Wrong/missing item(s)
Damaged item(s)
Non-receipt of shipment (If you have a Package Tracking Number, you can click here to go to our Shipment Tracking Page.)
Please use the form below to provide us with information, so we can help you. Note: For returns, you must contact us within one week of receiving your order. Upon receiving your returned order, we will credit you for the cost of the order MINUS shipping.

Your Name: (Required)
Email Address: (Required)
Order Confirmation
Number:
Problem
Description:
(Required)


To submit your information, click on "Submit."

To clear the form without submitting your information, click on "Clear Form"


Side Menu

  • Shipping Info
  • Contact
  • Rocket
  • Cars
  • Trains

  • DICKIE SPIELZEUG
    R/C HOVERCRAFT
    $69.99

    Bring your next school
    project to life with new
    DIORAMA KITS
    from Woodland Scenics

    We now carry MACKIN GROUP activity kits! Licensed by the Boys Scouts of America

    Just added - High quality wooden boat kits by LATINA

    Dunecraft GREENHOUSES!

    Dremel Tool Kits
    make a great gift!
    LET THE RACE BEGIN!
    NEW AFX and SCX
    slot car sets
    just added!

    Attention Teachers!
    See our new teacher resource page!
    Just Added - Norman & Globus Science Learning Kits for kids!

    Schools and Groups, Save BIG Money with Estes Educator Bulk Packs!